Privacy Policy
This Privacy Policy governs the manner in which the site collects, uses, maintains and discloses information collected from users of the site. This Privacy Policy applies to the site and all courses offered by the site.
Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users enroll in a course, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available on our site. Users may visit the site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information but doing so may prevent them from engaging in certain site related activities.
How we use collected information:
The site may collect and use Students’ personal identification information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided in our site.
- To send periodic emails
We may use user email addresses to send users information and updates pertaining to their order. User email addresses may also be used to respond to user inquiries, questions, or other requests.
Sharing your personal information
We do not sell, trade, or rent user personal identification information to others. Period.
We affirm that mobile information collected will not be shared with third parties for marketing purposes under any circumstances.
Consumer Rights and Opt-Out
To opt out of future communications, text STOP or UNSUBSCRIBE.
Third party websites
User may find advertising or other content in our site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our site. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Data Usage
We use your data solely for customer support
Data Protection Measures
This site uses encryption, access controls, and other security measures to protect user data from unauthorized access or disclosure. Regular audits are conducted for compliance with data protection standards.
Data Retention
We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.
Non-Sharing Clause
We do not share your data with third parties for marketing purposes. Kertz Coaching, LLC will not sell, rent, or share the collected mobile numbers.
Contact Better Knees, Kertz Coaching LLC. at 512-394-4722 or laurie@betterknees.com for HELP or to STOP receiving messages.
MESSAGES AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to laurie@betterknees.com or 512-394-4722. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Changes to this Privacy Policy
The owner has the discretion to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the site. Your continued use of the site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contact Information
Email (for all inquiries, including SMS support): laurie@betterknees.com
Phone (for direct inquiries): 512-394-4722